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FAQs

FAQs

1. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment gateways available at checkout.

2. How long will it take to receive my order?
Orders are typically processed within 7-0business days. Standard shipping takes 5–10 business days, while expedited shipping takes 7-9business days, depending on your location.

3. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

4. What is your return and refund policy?
You can return eligible items within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. For full details, please see our Return and Refund Policy.

5. Do you ship internationally?
Yes, we ship to selected countries. International shipping may incur customs duties, taxes, or import fees, which are the customer’s responsibility.

6. Are your products easy to assemble?
Most of our furniture comes with clear instructions and all necessary hardware for easy assembly. Some items may arrive fully assembled.

7. What if my item arrives damaged?
If your item arrives damaged, please contact us within 7 days of delivery with photos. We will arrange a replacement or refund at no extra cost.

8. Can I change my shipping address after placing an order?
Please double-check your address before completing your purchase. Changes may not be possible once the order is processed.

9. Do you offer bulk or wholesale orders?
Yes! Please contact us directly at [your email] for bulk order inquiries.